Returns & Refunds policy

At Jacked Customs, we follow a strict No Refund Policy. We only offer replacements under specific conditions, as outlined below.

Replacement Eligibility

• Only replacement is allowed if the product is defective, damaged, or incorrect.

• The issue must be flagged by the buyer within 24 hours of delivery.

• You must email info@jackedcustoms.com with clear photos/videos as proof.

• Our team will manually review the issue, and if approved, a replacement will be shipped.

• No replacements will be entertained if the issue is reported after 24 hours.

Non-Returnable Items

We do not accept returns under any circumstances, especially for:

• Custom-made or personalized products.

• Used or installed items.

• Items damaged due to incorrect installation or mishandling.

• Products not in original condition or packaging.

Shipping for Replacement

• If approved, we will bear the cost of replacement shipping only for valid claims.

• For invalid or declined claims, no shipping or replacement will be processed.

Contact Us

For issues or replacement requests, contact us at:
📧 info@jackedcustoms.com